Refund policy
37033 Boutique – Refund & Return Policy
At 37033 Boutique, we want you to love every piece you purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
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Unworn and unused
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In original condition
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With all original tags attached
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Free of stains, perfume, makeup, or damage
Items returned that do not meet these requirements may be declined.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
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Swimwear
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Accessories (hats, jewelry, etc.)
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Sale or clearance items
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Seasonal or limited collection items
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Gift cards
These items are final sale due to hygiene or limited availability.
Return Process
To initiate a return, please contact us at:
[your support email]
Include:
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Your order number
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The item(s) you wish to return
Once your return is approved, we will provide instructions for sending the item back.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.
We will gladly replace the item or issue a refund if the issue is verified.
Refunds
Once we receive and inspect your return:
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Refunds will be issued to the original payment method
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Processing may take 5–10 business days
Original shipping charges are non-refundable.